DropLoo

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Tracking 2M+ drops a month

Get notified the second a parcel drops

DropLoo confirms every drop with geolocation and photo proof, then pushes a webhook to your stack — one dashboard across UPS, FedEx, DHL, USPS, and locker networks.

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TRACKING ID: LP-9082-88B LIVE
Label created10:02 UTC
Picked up12:40 UTC
In transit15:15 UTC
Dropped16:45 UTC
Confirmed16:46 UTC

Shipping with teams at

ShipNest

ParcelOps

LockerLink

Fleetwire

CartonHQ

Routebase

Product

Built for the moment a parcel hits the mat

Every card maps to a checkable capability — auto-match, geofence, webhooks, proof, and rollups your ops team can audit.

Multi-carrier auto-match

Auto-matches drops across UPS, FedEx, DHL, and USPS in under 4 seconds using tracking ID + scan events from each carrier API.

UPS1Z999AA10123456784
FedEx794612345678
MATCH3.8s · 4 carriers

Geofenced drop confirm

Marks a drop confirmed only when the courier GPS enters a 40m radius of the destination for 8+ consecutive seconds.

GEOFENCE40m radius
LAT/LNG42.3601, -71.0589
STATUSDROP_CONFIRMED

Webhook events

Emits parcel.dropped, parcel.photo_attached, and parcel.disputed with signed HMAC payloads — retry with exponential backoff for 24h.

EVENTparcel.dropped
POST/webhooks/v1
HTTP200 · 142ms

Proof-of-drop photos

Attaches driver-captured photos with EXIF time and sha256 hash so disputes resolve from evidence, not chat threads.

PROOFIMG_4402.jpg
SIZE1280×960 · EXIF
HASHsha256:a9f3…c21

Analytics rollup

One dashboard for drop latency, dispute rate, and carrier SLA across every locker and fleet route — exportable CSV and SQL-ready API.

DROPS 24h12,480
DISPUTES-38% MoM
P95 LATENCY1.9s

How it works

Four steps from first carrier connection to live drop analytics.

01

Connect your carriers

Link UPS, FedEx, DHL, USPS, or locker APIs with OAuth or API keys. Map SKUs and drop points in under 15 minutes.

02

Auto-detect the drop

DropLoo watches scan events and geofences. When a parcel enters the drop radius, the state flips to Dropped.

03

Capture proof + notify

Request a photo if configured, then fire webhooks and optional SMS/email to the recipient within seconds.

04

See it in analytics

Roll every event into carrier scorecards, dispute trends, and per-route drop success — updated every 60 seconds.

Trusted by high-volume shippers

“We cut delivery-dispute tickets by 38% in the first quarter after wiring DropLoo webhooks into Zendesk.”

Maya Okonkwo

Head of Ops · CartonHQ

“Auto-match across UPS and FedEx saved our night shift about 2 hours of manual scan reconciliation every day.”

Jonah Pierce

Fleet Systems Lead · Routebase

“Photo proof with sha256 hashes closed three chargebacks in a week that used to drag for months.”

Priya Nair

CX Manager · LockerLink

Pricing that maps to volume

Concrete limits per tier. Annual billing saves about 20% — prices below are monthly equivalents when paid yearly.

MonthlyAnnual · save 20%

Starter

$49

/mo · billed annually ($59 monthly)

For single-store sellers validating drop proof.

  • 2,500 parcels / month
  • 3 team seats
  • 25,000 API calls / month
  • Email support · 1 business day
  • UPS + USPS connectors
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Most popular

Growth

$199

/mo · billed annually ($249 monthly)

For multi-channel ops with real webhook volume.

  • 25,000 parcels / month
  • 15 team seats
  • 250,000 API calls / month
  • Chat + email · 4-hour SLA
  • All carriers + locker networks
  • Photo proof + HMAC webhooks
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Scale

$599

/mo · billed annually ($749 monthly)

For fleets and platforms with custom SLAs.

  • 150,000 parcels / month
  • Unlimited seats
  • 2M API calls / month
  • Dedicated Slack + 1-hour SLA
  • SSO (SAML) + audit log export
  • Custom geofence rules + data retention
Talk to sales

FAQ

Carrier coverage, limits, retention, webhooks, and billing — answered with numbers.

Native connectors for UPS, FedEx, DHL Express, USPS, and major locker networks. Additional carriers ship via a generic tracking webhook within two sprints of request on Growth and Scale.

Starter: 25 req/s burst, 25,000 calls/month. Growth: 100 req/s, 250,000/month. Scale: 500 req/s, 2M/month. Soft overages bill at $0.40 per 1,000 calls after a 10% buffer.

Starter keeps events 90 days; Growth 18 months; Scale 36 months (extendable). Photo binaries are stored encrypted at rest (AES-256) with optional customer-managed keys on Scale.

We target 99.9% delivery success over a rolling 30 days. Failed deliveries retry with exponential backoff for 24 hours, then land in a dead-letter queue you can replay from the dashboard or API.

You keep tracking — we never hard-stop mid-route. Overage is billed at $0.012 / parcel on Starter, $0.008 on Growth, and negotiated unit pricing on Scale. Soft alerts fire at 80% and 100%.

Scale customers can deploy a private region endpoint or hybrid mode (control plane SaaS, event store in your account). Talk to sales for architecture review.

Start tracking free — first 500 parcels on us

No credit card. Connect one carrier, fire a test webhook, and see a live drop confirmation in under ten minutes.

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